Terms & Conditions

1. Acceptance of Terms

By booking an appointment, receiving services, or using the Glow Up MD website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services or website. These terms apply to all patients, visitors, and users.

2. Medical Disclaimer

Glow Up MD provides aesthetic and wellness services under the medical direction of a licensed physician. The information on our website is for general informational purposes only and does not constitute medical advice. Individual results vary. No information provided on this website creates a physician-patient relationship.

All treatments are performed only after a proper consultation in which your suitability for the procedure is assessed. We reserve the right to decline services to any individual when clinically indicated.

3. Informed Consent

Before receiving any treatment, you will be asked to review and sign a written informed consent form. The consent form will outline the procedure, expected outcomes, potential risks and side effects, alternatives, and aftercare requirements. You have the right to ask questions and withdraw consent at any time prior to a procedure being performed.

By signing the consent form, you acknowledge that you have read and understood the information, had the opportunity to ask questions, and voluntarily agree to proceed.

4. Photography & Media

We may take clinical photographs before and after your treatments for documentation in your medical record. With your separate written consent, these photographs may be used for educational, marketing, or social media purposes.

You have the absolute right to decline any non-clinical use of your photographs. Declining will never affect the quality of care you receive.

5. Appointment Policy

Appointments are confirmed upon booking. We ask that you arrive 10–15 minutes early for your first visit to complete intake paperwork.

Late Arrivals: Patients arriving more than 15 minutes late may need to be rescheduled at our discretion, depending on the type of treatment.

No-Shows: Repeated no-shows without notice may result in a required deposit for future bookings.

We reserve the right to reschedule or cancel appointments in cases of staff illness, equipment issues, or other circumstances. We will make every effort to notify you promptly and rebook at your earliest convenience.

6. Cancellation Policy

We request at least 24 hours' notice for appointment cancellations or reschedules. This allows us to offer the time slot to other patients.

Cancellations with less than 24 hours' notice or same-day cancellations may be subject to a cancellation fee.

Please call us at (832) 947-5826 or email support@glowupmdspa.com to cancel or reschedule.

7. Payment Terms

Payment is due in full at the time of service unless other arrangements have been made in writing in advance. We accept major credit and debit cards. We do not bill insurance for aesthetic services; however, certain medical services may be eligible for HSA/FSA funds — please confirm with your plan administrator.

Prices are subject to change without prior notice. The price confirmed at the time of booking will be honored for that appointment.

8. Limitation of Liability

Glow Up MD and its staff shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website, to the fullest extent permitted by Texas law.

Our total liability for any claim arising out of or relating to your treatment shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Harris County, Texas.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.